Terms and Conditions

1. The Company

This particular page is owned by Vatsis E. Goutza T. (with the distinctive title “Stavraetos”) with VAT 998164457 and IOYD of Ioannina. It is home to Syrrako of North Tzoumerka. Phone +30 26510 53296 and is registered in the GNTO with MHTE 0622RC5CAG180601

2. General Terms and Conditions of Transactions

The use of the www.syrrakostavraetos.gr website and the services offered are governed by General Terms and Conditions, applicable to all booking orders, either online or by telephone, or directly at the hotel.
By booking a room or other service offered, each user accepts the General Terms and Conditions.

3. Reservation

By filling in the relevant fields of the special booking reservation application, that is, a reservation made via the internet portal, but also for any other reservation (telephone by the user via the call center and a reservation made by the user at the hotel reception, the user explicitly instructs the hotel to make a reservation in the room. The booking order binds the user in any case.

4. Reservations & Advances

– For bookings with a residence duration of 2 days or more: 50% deposit on the total cost of accommodation.
– For bookings with a stay of up to 2 days: deposit of 30% of the total cost of accommodation.

5. Cancellation Policy

– Cancellations up to 14 days prior to arrival: free of charge.
-For cancellations or changes later, 50% of the reservation will be charged.
In case of no-show, 100% of the total price of the reservation will be charged.

6. Payment methods

For room booking via the website, payment can be made either via a credit card to the system or via a credit card via Alpha bank’s credit card management system.
The possible payment methods can be found on the website, during the booking of the room or by payment at the hotel reception, cash or card.

6.1. Charges

The prices listed on the Website in correspondence with each of the offered goods are the total price for the particular service, the total of the relevant taxes and fees, for the services provided through the Website, valid at the time of the reservation

7. Confirmation of the reservation

In case of booking – purchase of a tourist service through the website, the user will receive confirmation of the reservation – purchase, by e – mail and is obliged to check the correctness of the confirmation data and to inform as soon as possible about any discrepancies or errors concerning the original booking registered. Late reporting of errors and deviations in no way gives rise to a right of withdrawal from the contract.

8. Liability of the user

For the use of this website, the user guarantees that he / she is over 18 years of age and assumes responsibility for any use of the website by minors on his behalf.
The user is obligated to use the site in accordance with the law and following the terms of use.
Any use of the site for purposes that are misleading, for profit, or for purposes that could cause a malfunction in the provision of its services is forbidden.
Any unlawful use of the site will result in the user being denied access to the services provided by the site.

9. Amendment – Renewal of General Trading Terms

Hotel Stavraetos reserves the right to modify or renew the above terms and conditions of use of this website at any time with effect for the future without the obligation to inform the user about it.

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